The University of Chicago Library is seeking an innovative, service-oriented individual for the position of Assessment Director to develop, implement, and maintain a successful and sustainable assessment program for the University of Chicago Library.
As a center of intense intellectual inquiry, the University of Chicago Library shares with the University of Chicago the aspiration to be the most dynamic research and learning environment in the world. The Library is the home of one of the largest and richest research collections, with resources at six library sites on the Hyde Park campus. For information on the Library’s collections and services, please visit the Library’s Web site at: http://www.lib.uchicago.edu/.
The Assessment Director plans, designs, develops, facilitates, and/or implements library assessment initiatives under the general direction of the Head of Access Services and Assessment and in consultation with members of the Public Services Steering Committee, the Administrative Committee, and the Library Director. Working with the Assessment Project Team, the Librarian administers usability testing, questionnaires, focus groups, and other assessment tools to measure the effectiveness of the Library in meeting the teaching, learning, and research needs of its users, while promoting the integration of assessment into all phases of planning and services. The Librarian directly supervises one student research assistant and works in close collaboration with staff across the organization to lead successful initiatives.
Qualifications: Master’s degree in library and information science from an ALA-accredited school. A minimum of three to five years of experience assessing user needs and satisfaction, preferably in a large university or research institution. Demonstrated knowledge of a wide range of assessment methodologies (both qualitative and quantitative) and analysis of statistical data. Experience in conducting assessment projects and in documenting data and providing recommendations for improvements. A good knowledge of data management systems as well as statistical packages. An ability to present complex information to audiences who possess different levels of library knowledge. Knowledge, background, or coursework in the social sciences and survey analysis. Experience in designing surveys, conducting usability testing, and facilitating focus groups highly desired.
Demonstrated ability to participate in complex projects in a team environment, meet deadlines, and to prioritize work in alignment with the service goals of the university and the libraries. Ability to work both independently and as part of a team. Excellent analytical, oral, and written communication skills. Strong service orientation and commitment to user service and support. Demonstrated ability to communicate effectively with patrons, library, and systems staff. Demonstrated skill in building relationships and coordinating projects with all levels of library staff.
Salary and Benefits: Appointment salary based on qualifications and experience. Full range of benefits included in total compensation package, with retirement plan, health insurance, paid time off, and tuition benefit plan for college age and younger children.
Review of applications will begin upon receipt and continue until the position is filled. Applications received by July 17 will be assured consideration.
To apply, please visit http://academiccareers.uchicago.edu/applicants/Central?quickFind=51460
For a full description, please visit http://www.lib.uchicago.edu/e/jobs/librarianvacant.html
The University of Chicago is an Affirmative Action/Equal Opportunity Employer.