Wednesday, March 2, 2011

March 2011 Crossroads - Focus on Patron Training - Libraries Seek Low-Cost, High-Impact Training

Libraries Seek Low-Cost, High-Impact Training
Library staff have taken on the role of trainer in more ways than ever, to help equip patrons with essential skills such as finding a job, submitting tax forms, getting citizenship and other legal information, and connecting with family and friends across the miles. As the volume of training needs grows and staff resources continue to shrink, libraries are considering how best to cost-effectively teach patrons. This month we are discussing trends in both online and in-person training. Join us for two webinars that cover current approaches to online tutorials; and browse our collection of sample curricula from libraries who have successfully deployed in-person technology training.

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